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You can always return your product within 60 days from date of delivery for any reason.
If you want to exchange one or several products in your order, simply place a new order for the products you want and then perform a normal return, as described above, for the products you do not want to keep from your first order.
Tieroom
1812 W Burbank Blvd #1052
Burbank
CA 91506
USA
☞ Remember to send the receipt or return form together with the products you wish to return ☜
After you have sent us your products, please allow for 3 weeks until your money is back in your account or new products are shipped to you.
Don't hesitate to contact us if you have any questions regarding how to return products. You reach us best via email at [email protected]. You can also call us on 1 (415) 980 6144.
The return shipping costs are paid by the customer.
You are free to open and try on the products at home but other than that the products are to be unused and in their original packaging to qualify for a refund.
If you have received a discount with your order, this will be deducted from any returned amount if the terms for the discount are no longer fulfilled.